Privacy Policy
Last updated: July 20, 2026
1. Who We Are
This Privacy Policy describes how Krowdly LLC ("Krowdly," "we," "us," or "our"), located at 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, USA, collects, uses, and protects information when you visit krowdly.net (the "Site") or engage us for social media and local marketing services.
2. Information We Collect
We collect information you provide directly to us, such as when you contact us by email or phone, request a quote, or sign on as a client. This may include:
- Name, business name, email address, and phone number
- Information about your business, social media accounts, and marketing goals
- Billing and payment information, collected and processed through our payment processors
- Any other information you choose to share with us
We also automatically collect limited technical information when you browse the Site, such as your IP address, browser type, device type, pages visited, and referring URLs, typically through standard server logs and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes for our services
- Deliver the social media, content, marketing, and web services outlined in a client agreement
- Manage billing, invoicing, and account communications
- Improve the Site and our services
- Comply with legal obligations
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate, including scheduling, payment processing, project management, and design or advertising platforms (such as Meta and Google) used to fulfill a client's marketing services
- Reseller partners such as ActiveMenus or MainStreet CRM, only where a client has opted into those specific integrations
- Legal authorities, where required to comply with law, protect our rights, or respond to a legal request
5. Data Retention
We retain client and prospect information for as long as needed to provide our services, maintain business records, and meet legal and tax obligations. Information tied to a completed or cancelled engagement is generally retained for a reasonable period afterward before being securely deleted or anonymized.
6. Cookies & Tracking
The Site may use cookies and similar technologies to remember preferences and understand how visitors use the Site, including through analytics tools. You can control cookies through your browser settings; disabling them may affect some Site functionality.
7. Your Rights
California residents (CCPA): You have the right to request access to, deletion of, or an accounting of the personal information we hold about you, and the right not to be discriminated against for exercising these rights. We do not sell personal information.
EU/UK residents (GDPR): Where applicable, you have the right to access, correct, delete, or restrict our use of your personal data, and the right to data portability and to object to certain processing. You may also lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at info@krowdly.net.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect information in our care. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Site and our services are directed at business owners and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
The Site may link to third-party websites, including our clients' properties or social platforms such as Instagram and TikTok. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
Questions about this Privacy Policy or your information can be directed to:
Krowdly LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110, USA
info@krowdly.net
973-899-7744